Which basis of promotion is considered most objective? A. Seniority alone B. Merit alone C. Nepotism D. Combination of seniority and merit Correct answer is: D. Combination of seniority and merit
Compensation includes all EXCEPT: A. Basic salary B. Bonuses C. Unpaid leave D. Allowances Correct answer is: C. Unpaid leave
The minimum wage is an example of which type of compensation requirement? A. Voluntary benefit B. Statutory requirement C. Performance bonus D. Profit sharing Correct answer is: B. Statutory requirement
Discipline in personnel management means: A. Punishing all employees equally B. Ensuring employees follow organizational rules and standards C. Firing employees without reason D. Ignoring minor violations Correct answer is: B. Ensuring employees follow organizational rules and standards
Progressive discipline typically starts with: A. Termination B. Verbal warning C. Suspension D. Demotion Correct answer is: B. Verbal warning
The main purpose of employee discipline is to: A. Create fear among employees B. Correct behavior and maintain order C. Reduce payroll costs D. Increase workload Correct answer is: B. Correct behavior and maintain order
Communication in organizations is the process of: A. Hiding information from subordinates B. Exchanging information between sender and receiver C. Criticizing employees publicly D. Writing annual reports only Correct answer is: B. Exchanging information between sender and receiver
Which is a formal communication channel? A. Office memo B. Gossip at water cooler C. Social media chat among colleagues D. Informal lunch conversation Correct answer is: A. Office memo
The grapevine is an example of: A. Formal communication B. Informal communication C. Written communication D. External communication Correct answer is: B. Informal communication
Downward communication flows from: A. Subordinates to superiors B. Peers to peers C. Superiors to subordinates D. Customers to company Correct answer is: C. Superiors to subordinates