Human Resource Management (HRM) MCQS - Page 21 of 23

A functional organization divides work based on:

A. Geographical regions

B. Specialized functions or departments

C. Seniority of employees

D. Gender of workers

Correct answer is: B. Specialized functions or departments

The process of systematically studying a job to determine its duties and requirements is:

A. Job analysis

B. Job design

C. Recruitment

D. Selection

Correct answer is: A. Job analysis

A forced distribution system ranks employees into predefined categories. This is also known as:

A. Critical incident method

B. Stack ranking or "vitality curve"

C. Essay method

D. Checklist method

Correct answer is: B. Stack ranking or "vitality curve"

Occupational Safety and Health Administration (OSHA) is responsible for:

A. Setting minimum wage

B. Ensuring safe working conditions

C. Regulating union elections

D. Approving training programs

Correct answer is: B. Ensuring safe working conditions

Which organization type combines functional and project-based structures?

A. Line organization

B. Staff organization

C. Matrix organization

D. Committee organization

Correct answer is: C. Matrix organization

HR planning begins with:

A. Recruiting employees

B. Analyzing the organization's strategic plan

C. Conducting performance appraisals

D. Terminating underperformers

Correct answer is: B. Analyzing the organization's strategic plan

The term “compa-ratio” compares:

A. An employee's salary to the market average

B. Two employees' salaries

C. Salary to company profit

D. Bonus to base pay

Correct answer is: A. An employee's salary to the market average

Employee Assistance Programs (EAPs) typically provide:

A. Legal defense for the company

B. Confidential counseling for personal or work-related problems

C. Free loans to employees

D. Stock purchase plans

Correct answer is: B. Confidential counseling for personal or work-related problems

The scalar chain principle in organization theory refers to:

A. Unbroken chain of authority from top to bottom

B. Equal pay for all employees

C. Flexible working hours

D. Informal communication networks

Correct answer is: A. Unbroken chain of authority from top to bottom

An internal source of recruitment is:

A. Job portals

B. Campus placements

C. Employee referrals (internal)

D. Promotion from within

Correct answer is: D. Promotion from within