Human Resource Management (HRM) MCQS - Page 15 of 23

The contingency approach to HRM suggests that:

A. One best way exists for all situations

B. HR practices depend on organizational context and environment

C. Employees are lazy by nature

D. Rules are unnecessary

Correct answer is: B. HR practices depend on organizational context and environment

Communication in organizations is the process of:

A. Hiding information from subordinates

B. Exchanging information between sender and receiver

C. Criticizing employees publicly

D. Writing annual reports only

Correct answer is: B. Exchanging information between sender and receiver

The strategic approach to HRM aligns HR policies with:

A. Personal goals of HR manager

B. Overall business strategy

C. Union demands

D. Government regulations

Correct answer is: B. Overall business strategy

Which is a formal communication channel?

A. Office memo

B. Gossip at water cooler

C. Social media chat among colleagues

D. Informal lunch conversation

Correct answer is: A. Office memo

The systems approach views an organization as:

A. A closed, isolated unit

B. An open system interacting with its environment

C. A random collection of individuals

D. A purely financial entity

Correct answer is: B. An open system interacting with its environment

The grapevine is an example of:

A. Formal communication

B. Informal communication

C. Written communication

D. External communication

Correct answer is: B. Informal communication

Personnel Administration primarily deals with:

A. Managing physical assets

B. Managing people through systematic policies and procedures

C. Managing external public relations

D. Managing supply chain

Correct answer is: B. Managing people through systematic policies and procedures

Downward communication flows from:

A. Subordinates to superiors

B. Peers to peers

C. Superiors to subordinates

D. Customers to company

Correct answer is: C. Superiors to subordinates

Selection as a tool of personnel management refers to:

A. Choosing the most suitable candidate from a pool of applicants

B. Advertising a job vacancy

C. Training new employees

D. Conducting exit interviews

Correct answer is: A. Choosing the most suitable candidate from a pool of applicants

Upward communication is important for:

A. Giving orders to employees

B. Providing feedback and suggestions to management

C. Announcing layoffs

D. Distributing paychecks

Correct answer is: B. Providing feedback and suggestions to management