Human Resource Management (HRM) MCQS test 1

Total Questions: 100

Total Marks: 100

Total Time: 75 min 0 sec

75:00

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Questions

Q1: An effective organization aligns its structure, people, and:

Parking facilities Technology or processes Cafeteria menu Uniform color

Q2: Herzberg's Two-Factor Theory includes hygiene factors and:

Motivators Punishment factors External factors Random factors

Q3: Organizational culture is best defined as:

The building architecture of the office Shared values, beliefs, and norms that shape behaviour The number of employees in a firm The salary structure of the company

Q4: Organizational commitment refers to:

Employee's emotional attachment to the organization Employee's desire to leave the job Financial investment in company shares Physical attendance only

Q5: Theory Y managers believe that employees:

Dislike work inherently Need to be threatened to work Can exercise self-direction and creativity Prefer close monitoring

Q6: Theory X managers assume that employees:

Are self-motivated and enjoy work Are lazy and need strict supervision Seek responsibility naturally Are creative problem-solvers

Q7: Maslow's Hierarchy of Needs in organizational behaviour places which need at the highest level?

Physiological needs Safety needs Self-actualization needs Social needs

Q8: The Hawthorne studies highlighted the importance of:

Lighting conditions only Social factors and employee morale Strict supervision Financial incentives only

Q9: Human behaviour in organizations is influenced by:

Individual personality only Organizational culture only Both individual and situational factors Economic conditions alone

Q10: Public relations in HRM helps to:

Improve the organization's image as an employer Reduce employee salaries Eliminate recruitment Outsource all HR work

Q11: A principle of effective public relations in HRM is:

Hiding negative information Transparency and honesty with stakeholders Avoiding employee feedback Focusing only on profits

Q12: Upward communication is important for:

Giving orders to employees Providing feedback and suggestions to management Announcing layoffs Distributing paychecks

Q13: Downward communication flows from:

Subordinates to superiors Peers to peers Superiors to subordinates Customers to company

Q14: The grapevine is an example of:

Formal communication Informal communication Written communication External communication

Q15: Which is a formal communication channel?

Office memo Gossip at water cooler Social media chat among colleagues Informal lunch conversation

Q16: Communication in organizations is the process of:

Hiding information from subordinates Exchanging information between sender and receiver Criticizing employees publicly Writing annual reports only

Q17: The main purpose of employee discipline is to:

Create fear among employees Correct behavior and maintain order Reduce payroll costs Increase workload

Q18: Progressive discipline typically starts with:

Termination Verbal warning Suspension Demotion

Q19: Discipline in personnel management means:

Punishing all employees equally Ensuring employees follow organizational rules and standards Firing employees without reason Ignoring minor violations

Q20: The minimum wage is an example of which type of compensation requirement?

Voluntary benefit Statutory requirement Performance bonus Profit sharing

Q21: Compensation includes all EXCEPT:

Basic salary Bonuses Unpaid leave Allowances

Q22: Which basis of promotion is considered most objective?

Seniority alone Merit alone Nepotism Combination of seniority and merit

Q23: Promotion in personnel management refers to:

Moving an employee to a lower position Moving an employee to a higher position with more responsibility and pay Transferring an employee to another city Terminating an employee

Q24: On-the-job training method includes:

Classroom lectures Case studies Coaching by a senior employee Simulation exercises

Q25: Training as a personnel tool aims to:

Remove employees from payroll Improve current job skills and knowledge Punish poor performers Reduce organizational headcount

Q26: Which selection tool has the highest validity for predicting job performance?

Graphology Work sample tests Hobbies analysis Astrology

Q27: The first step in the selection process is usually:

Final interview Reference check Preliminary screening of applications Medical examination

Q28: Selection as a tool of personnel management refers to:

Choosing the most suitable candidate from a pool of applicants Advertising a job vacancy Training new employees Conducting exit interviews

Q29: Personnel Administration primarily deals with:

Managing physical assets Managing people through systematic policies and procedures Managing external public relations Managing supply chain

Q30: The systems approach views an organization as:

A closed, isolated unit An open system interacting with its environment A random collection of individuals A purely financial entity

Q31: The strategic approach to HRM aligns HR policies with:

Personal goals of HR manager Overall business strategy Union demands Government regulations

Q32: The contingency approach to HRM suggests that:

One best way exists for all situations HR practices depend on organizational context and environment Employees are lazy by nature Rules are unnecessary

Q33: The human relations approach to HRM emphasizes:

Strict discipline and punishment Employee satisfaction, motivation, and informal groups Financial incentives only Automation of work

Q34: Which approach to HRM focuses on strict rules, procedures, and bureaucratic control?

System approach Contingency approach Mechanistic approach Human relations approach

Q35: A key challenge of Public Sector Enterprises in HRM is:

High salaries Political interference in appointments Lack of employees Excessive automation

Q36: Public Sector Enterprises (PSEs) are owned and operated by:

Private shareholders The government Foreign investors Non-profit trusts

Q37: In Pakistan, the provincial government's HR is managed by:

Federal Public Service Commission Provincial Services and General Administration Department National Highways Authority State Bank of Pakistan

Q38: The Federal Government of Pakistan's organizational structure includes all EXCEPT:

Cabinet Secretariat Provincial Assembly Establishment Division Prime Minister's Office

Q39: Which principle states that authority and responsibility should go hand in hand?

Parity of authority and responsibility Centralization Decentralization Esprit de corps

Q40: The principle of division of work suggests that:

Employees should do multiple jobs Work should be broken into smaller specialized tasks All tasks should be rotated Overtime should be avoided

Q41: Span of control refers to:

Number of subordinates a manager can effectively supervise Geographical area covered by a branch Financial budget of a department Number of products a company sells

Q42: Unity of command means an employee should report to:

Multiple supervisors Only one superior The HR department External consultants

Q43: The scalar chain principle in organization theory refers to:

Unbroken chain of authority from top to bottom Equal pay for all employees Flexible working hours Informal communication networks

Q44: Which organization type combines functional and project-based structures?

Line organization Staff organization Matrix organization Committee organization

Q45: A functional organization divides work based on:

Geographical regions Specialized functions or departments Seniority of employees Gender of workers

Q46: In a line organization, authority flows:

From bottom to top Horizontally between departments Vertically from top to bottom In a circular manner

Q47: Which type of organization is formed primarily to provide services without profit motive?

Line organization Functional organization Non-profit organization Matrix organization

Q48: The strategic significance of HRM lies in its role to:

Reduce employee headcount Create competitive advantage through people Minimize training costs Outsource all HR functions

Q49: The scope of HRM includes all EXCEPT:

Human resource planning Employee remuneration Product pricing Performance management

Q50: Which of the following best defines Human Resource Management?

A process of managing financial resources A strategic approach to managing employees as organizational assets A system for product distribution A method of marketing human rights

Q51: HR metrics such as "turnover rate" and "time to fill" are used for:

Financial auditing Measuring HR effectiveness Product pricing Customer satisfaction surveys

Q52: Succession planning is the process of:

Firing underperforming leaders Identifying and developing future leaders Outsourcing CEO recruitment Reducing management layers

Q53: A code of conduct in HR typically outlines:

Salary ranges Expected employee behavior and ethical standards Daily work schedules Marketing strategies

Q54: The main challenge of international HRM is:

Recruiting locally Managing cultural differences and local labor laws Using English only Reducing travel costs

Q55: HR's role in corporate social responsibility (CSR) includes:

Promoting fair labor practices and community engagement Maximizing executive bonuses only Outsourcing all jobs Avoiding any sustainability efforts

Q56: Which of the following is an ethical issue in HRM?

Nepotism in hiring Using job portals Providing training Conducting background checks (with consent)

Q57: An expatriate is:

An employee working in their home country An employee working outside their home country A temporary contractor A remote worker

Q58: Workplace stress management is part of:

Recruitment Employee wellness Succession planning Job analysis

Q59: Employee Assistance Programs (EAPs) typically provide:

Legal defense for the company Confidential counseling for personal or work-related problems Free loans to employees Stock purchase plans

Q60: Occupational Safety and Health Administration (OSHA) is responsible for:

Setting minimum wage Ensuring safe working conditions Regulating union elections Approving training programs

Q61: The "gig economy" impacts HRM by:

Eliminating all full-time jobs Increasing the use of contingent and freelance workers Reducing need for any HR policies Making recruitment obsolete

Q62: Diversity, Equity, and Inclusion (DEI) initiatives focus on:

Only gender diversity Creating a fair and inclusive workplace for all Reducing benefits for majority groups Mandatory quotas without training

Q63: Remote work has increased the importance of:

Physical attendance tracking Virtual collaboration and performance management Uniform policies On-site daycare

Q64: The term "employer branding" refers to:

Paying employees to promote the company on social media The organization's reputation as a place to work Logo design on uniforms Legal compliance branding

Q65: HR Analytics (People Analytics) involves:

Gut-feeling decisions about hiring Using data and statistics to make HR decisions Outsourcing payroll Reducing headcount

Q66: Whistleblowing in HR refers to:

Reporting illegal or unethical conduct within the organization Announcing job openings publicly Conducting exit interviews Providing performance feedback

Q67: Grievance handling is a key part of:

Recruitment Employee relations Training needs analysis HR analytics

Q68: Which law prohibits discrimination based on race, color, religion, sex, or national origin?

Fair Labor Standards Act Civil Rights Act Occupational Safety and Health Act National Labor Relations Act

Q69: Collective bargaining is negotiation between:

HR and line managers Employer and union representatives Two competing companies Government and employers

Q70: A union security agreement that requires an employee to join the union within a certain time after hire is called a:

Closed shop Union shop Agency shop Open shop

Q71: The process of establishing pay rates for different jobs based on their relative worth is:

Job analysis Job evaluation Market pricing Performance rating

Q72: Variable pay includes:

Base salary Commissions and bonuses Paid leave Retirement contributions

Q73: Pay equity refers to:

Paying all employees exactly the same Fair compensation for work of comparable value Performance-based bonuses Profit sharing

Q74: Which of the following is a statutory (legally required) benefit in most countries?

Company car Health insurance (in many jurisdictions) Stock options Gym membership

Q75: The term "compa-ratio" compares:

An employee's salary to the market average Two employees' salaries Salary to company profit Bonus to base pay

Q76: A forced distribution system ranks employees into predefined categories. This is also known as:

Critical incident method Stack ranking or "vitality curve" Essay method Checklist method

Q77: Management by Objectives (MBO) involves:

Setting mutually agreed goals between manager and employee Observing employees secretly Comparing employees against each other Focusing only on past mistakes

Q78: Which appraisal error occurs when a rater gives high ratings to everyone?

Central tendency error Leniency error Halo error Recency error

Q79: The "360-degree feedback" method collects performance input from:

Only the manager Peers, subordinates, self, and manager Only customers External auditors

Q80: Performance appraisal is primarily used to:

Punish low performers Evaluate and improve employee effectiveness Reduce payroll costs Comply with labor laws only

Q81: A method where employees learn by rotating through different jobs is called:

Job shadowing Job rotation Vestibule training Apprenticeship

Q82: The "Kirkpatrick Model" evaluates training at four levels. Which is the highest (most impactful) level?

Reaction Learning Behavior Results (business impact)

Q83: Which training needs analysis focuses on the organization's strategy and resources?

Person analysis Task analysis Organizational analysis Market analysis

Q84: The main purpose of employee orientation is to:

Assess performance Introduce new hires to the organization and its culture Terminate poor performers Negotiate salaries

Q85: On-the-job training methods include:

Classroom lectures Job rotation Case studies Simulations

Q86: Which of the following is an external recruitment method?

Job posting on company website LinkedIn recruitment Succession planning Internal database search

Q87: A structured interview is preferred over an unstructured one because it:

Takes less time Is more consistent and legally defensible Requires no training for interviewers Focuses only on personality

Q88: The final step in most selection processes is:

Reference check Job offer Medical examination Employment interview

Q89: Which selection test measures a candidate's potential to learn new skills?

Aptitude test Personality test Achievement test Polygraph test

Q90: An internal source of recruitment is:

Job portals Campus placements Employee referrals (internal) Promotion from within

Q91: HR planning begins with:

Recruiting employees Analyzing the organization's strategic plan Conducting performance appraisals Terminating underperformers

Q92: The process of systematically studying a job to determine its duties and requirements is:

Job analysis Job design Recruitment Selection

Q93: Knowledge, skills, abilities, and other characteristics required for a job are listed in the:

Job description Job specification Job enlargement Job enrichment

Q94: A written summary of the duties, responsibilities, and working conditions of a job is a:

Job specification Job evaluation Job description Job rotation

Q95: The process of forecasting future HR needs is called:

Job design Human Resource Planning Performance management Career planning

Q96: Which of the following is NOT a core function of HRM?

Staffing Product marketing Compensation and benefits Employee development

Q97: Strategic HRM means:

Aligning HR policies with business goals Hiring as many employees as possible Reducing training costs Outsourcing all HR functions

Q98: The term "Human Resource Management" replaced which older term?

Personnel Management Industrial Relations Labor Welfare Organizational Behavior

Q99: Which HR function involves attracting qualified candidates to apply for jobs?

Selection Recruitment Training Performance appraisal

Q100: HRM primarily focuses on:

Maximizing shareholder wealth Managing an organization's workforce effectively Increasing machinery efficiency Reducing product prices