Correct Answer:
B. Peers, subordinates, self, and manager
360-degree feedback is a comprehensive performance appraisal method that gathers input from multiple sources, providing a holistic view of an employee's performance and behavior. This multi-rater system aims to offer a well-rounded perspective.
- Peers, subordinates, self, and manager is the correct answer. This method gathers feedback from the employee's direct manager, colleagues (peers), direct reports (subordinates), and the employee's own self-assessment. This comprehensive approach helps identify strengths and development areas from various perspectives.
- Only the manager (A) describes a traditional top-down appraisal system, which lacks the multi-source input characteristic of 360-degree feedback.
- Only customers (C) is a specific type of feedback, often used for roles with significant external interaction, but it does not encompass the full scope of 360-degree feedback.
- External auditors (D) are typically involved in financial or compliance audits, not in providing performance feedback for individual employees.