HR metrics such as “turnover rate” and “time to fill” are used for:

HR metrics like "turnover rate" and "time to fill" are fundamental tools used to gauge the efficiency and effectiveness of an organization's Human Resources department. Turnover rate indicates how frequently employees leave, reflecting retention success, while time to fill measures the speed and efficiency of the recruitment process. These metrics provide quantifiable data that helps HR professionals assess their performance, identify areas for improvement, and demonstrate their contribution to organizational goals.

• B: Measuring HR effectiveness is correct because these metrics directly reflect HR's operational success in managing talent acquisition and retention.
• A: Financial auditing focuses on financial records and compliance, not HR operational performance.
• C: Product pricing is a marketing and finance function, unrelated to HR metrics.
• D: Customer satisfaction surveys measure external customer perceptions, not internal HR performance.