Which provisions are included in PERA?

PERA, the Punjab Enforcement and Redressal Authority, is fundamentally established to enhance public service delivery and accountability. B. Grievance Redressal Commissioner and hearings is the correct answer because a primary provision of PERA is to create a robust system for citizens to lodge complaints and have them addressed through a dedicated commissioner and structured hearings. This mechanism ensures efficient resolution of public issues and promotes transparency.

• A. Whistle-blower law only is incorrect; while transparency is a goal, PERA's scope extends beyond just whistle-blower protection.
• C. Tax reforms and D. Election reforms are outside PERA's core mandate, which focuses on enforcement and grievance redressal related to public services and regulations, not fiscal or electoral policy.