Which of the following is an example of a substantive procedure?

A. Sending confirmation requests to a sample of customers
B. Observing segregation of duties in the purchasing department
C. Inquiring about the approval process for payments
D. Walking through the payroll system
Correct Answer: A. Sending confirmation requests to a sample of customers

Confirmations of balances directly test account balances; the others are control-related procedures.

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