Umar Draz, Author at DocMCQs

Communication in organizations is the process of:

A. Hiding information from subordinates

B. Exchanging information between sender and receiver

C. Criticizing employees publicly

D. Writing annual reports only

Correct answer is: B. Exchanging information between sender and receiver

Which is a formal communication channel?

A. Office memo

B. Gossip at water cooler

C. Social media chat among colleagues

D. Informal lunch conversation

Correct answer is: A. Office memo

The grapevine is an example of:

A. Formal communication

B. Informal communication

C. Written communication

D. External communication

Correct answer is: B. Informal communication

Downward communication flows from:

A. Subordinates to superiors

B. Peers to peers

C. Superiors to subordinates

D. Customers to company

Correct answer is: C. Superiors to subordinates

Upward communication is important for:

A. Giving orders to employees

B. Providing feedback and suggestions to management

C. Announcing layoffs

D. Distributing paychecks

Correct answer is: B. Providing feedback and suggestions to management

A principle of effective public relations in HRM is:

A. Hiding negative information

B. Transparency and honesty with stakeholders

C. Avoiding employee feedback

D. Focusing only on profits

Correct answer is: B. Transparency and honesty with stakeholders

Public relations in HRM helps to:

A. Improve the organization's image as an employer

B. Reduce employee salaries

C. Eliminate recruitment

D. Outsource all HR work

Correct answer is: A. Improve the organization's image as an employer

Human behaviour in organizations is influenced by:

A. Individual personality only

B. Organizational culture only

C. Both individual and situational factors

D. Economic conditions alone

Correct answer is: C. Both individual and situational factors

The Hawthorne studies highlighted the importance of:

A. Lighting conditions only

B. Social factors and employee morale

C. Strict supervision

D. Financial incentives only

Correct answer is: B. Social factors and employee morale

Herzberg’s Two-Factor Theory includes hygiene factors and:

A. Motivators

B. Punishment factors

C. External factors

D. Random factors

Correct answer is: A. Motivators

Author name: Umar Draz