On-the-job training method includes: A. Classroom lectures B. Case studies C. Coaching by a senior employee D. Simulation exercises Correct answer is: C. Coaching by a senior employee
Promotion in personnel management refers to: A. Moving an employee to a lower position B. Moving an employee to a higher position with more responsibility and pay C. Transferring an employee to another city D. Terminating an employee Correct answer is: B. Moving an employee to a higher position with more responsibility and pay
Which basis of promotion is considered most objective? A. Seniority alone B. Merit alone C. Nepotism D. Combination of seniority and merit Correct answer is: D. Combination of seniority and merit
Compensation includes all EXCEPT: A. Basic salary B. Bonuses C. Unpaid leave D. Allowances Correct answer is: C. Unpaid leave
The minimum wage is an example of which type of compensation requirement? A. Voluntary benefit B. Statutory requirement C. Performance bonus D. Profit sharing Correct answer is: B. Statutory requirement
Discipline in personnel management means: A. Punishing all employees equally B. Ensuring employees follow organizational rules and standards C. Firing employees without reason D. Ignoring minor violations Correct answer is: B. Ensuring employees follow organizational rules and standards
Progressive discipline typically starts with: A. Termination B. Verbal warning C. Suspension D. Demotion Correct answer is: B. Verbal warning
Organizational commitment refers to: A. Employee's emotional attachment to the organization B. Employee's desire to leave the job C. Financial investment in company shares D. Physical attendance only Correct answer is: A. Employee's emotional attachment to the organization
Organizational culture is best defined as: A. The building architecture of the office B. Shared values, beliefs, and norms that shape behaviour C. The number of employees in a firm D. The salary structure of the company Correct answer is: B. Shared values, beliefs, and norms that shape behaviour
Herzberg’s Two-Factor Theory includes hygiene factors and: A. Motivators B. Punishment factors C. External factors D. Random factors Correct answer is: A. Motivators