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When two students have a disagreement, the teacher’s first priority should generally be to:

A. Determine who is more popular
B. Calm the situation and hear both perspectives
C. Punish both students immediately
D. Ask the class to vote on who is responsible
Correct Answer: B. Calm the situation and hear both perspectives

De-escalation and impartial listening provide a foundation for understanding the conflict and deciding an appropriate response.

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