Which basis of promotion is considered most objective? A. Seniority alone B. Merit alone C. Nepotism D. Combination of seniority and merit Correct answer is: D. Combination of seniority and merit
The minimum wage is an example of which type of compensation requirement? A. Voluntary benefit B. Statutory requirement C. Performance bonus D. Profit sharing Correct answer is: B. Statutory requirement
Discipline in personnel management means: A. Punishing all employees equally B. Ensuring employees follow organizational rules and standards C. Firing employees without reason D. Ignoring minor violations Correct answer is: B. Ensuring employees follow organizational rules and standards
Progressive discipline typically starts with: A. Termination B. Verbal warning C. Suspension D. Demotion Correct answer is: B. Verbal warning
The main purpose of employee discipline is to: A. Create fear among employees B. Correct behavior and maintain order C. Reduce payroll costs D. Increase workload Correct answer is: B. Correct behavior and maintain order
Communication in organizations is the process of: A. Hiding information from subordinates B. Exchanging information between sender and receiver C. Criticizing employees publicly D. Writing annual reports only Correct answer is: B. Exchanging information between sender and receiver
Which is a formal communication channel? A. Office memo B. Gossip at water cooler C. Social media chat among colleagues D. Informal lunch conversation Correct answer is: A. Office memo
The grapevine is an example of: A. Formal communication B. Informal communication C. Written communication D. External communication Correct answer is: B. Informal communication
Downward communication flows from: A. Subordinates to superiors B. Peers to peers C. Superiors to subordinates D. Customers to company Correct answer is: C. Superiors to subordinates
Upward communication is important for: A. Giving orders to employees B. Providing feedback and suggestions to management C. Announcing layoffs D. Distributing paychecks Correct answer is: B. Providing feedback and suggestions to management